Contact Us

Our dear customers are our most valuable asset. We are 100% customer-focused with a strong commitment to delivering great customer experience. Please rest assured that our friendly and knowledgeable representatives will always be there for you so please feel free to contact us with any questions, concerns or comments.

For Free Trial Requests: Please follow the instructions in our Free Trial section and use the online form below to contact us. Please write “Free Trial” in the subject line and mention the type of your device and app. Please provide us with your device MAC address (if you are using a MAG box or a similar device) or your TV MAC address (if you are using an app installed on a smart TV such as the Smart IPTV, NET IPTV, Smart TV Club or any other similar app).

Important Note: Due to the high volume of free trial requests, especially during weekends, it might some times take up to 48 hours for you to receive your free trial after submitting your request.  Your patience is greatly appreciated! 

Torpedo IPTV ®

1800 – 330 5 Avenue SW

Calgary, Alberta T2P 0J4, Canada

Tel: +1 (587) 315-5703